Difference between revisions of "DPT manual Troubleshooting"
From Archives Portal Europe Wiki
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| + | In case you run into problems using the tool, please send us an email via our contact form: [http://www.archivesportaleurope.net/contact http://www.archivesportaleurope.net/contact] and select "Technical issues" in the proposed subjects for your email. If the tool contains bugs or if you suspect it does, please do the following before sending an email: | ||
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| + | * Go to the output folder of the tool and retrieve the file named '''''errors.log''''', | ||
| + | * Copy/paste the content of that file into the email with some explanations on the error that occurred. | ||
| + | |||
[[Category:Tools_DPT_manual]] | [[Category:Tools_DPT_manual]] | ||
Revision as of 13:11, 1 August 2018
In case you run into problems using the tool, please send us an email via our contact form: http://www.archivesportaleurope.net/contact and select "Technical issues" in the proposed subjects for your email. If the tool contains bugs or if you suspect it does, please do the following before sending an email:
- Go to the output folder of the tool and retrieve the file named errors.log,
- Copy/paste the content of that file into the email with some explanations on the error that occurred.
